Privacy Policy

Introduction

Welcome to https://ceiling-water-damage-repair-fort-collins-co.ecojohns.com (hereafter referred to as “Ceiling Water Damage Repair Fort Collins CO,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Transparency and Consumer Protection Act (CTDPAA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://ceiling-water-damage-repair-fort-collins-co.ecojohns.com
Any mobile applications or services provided by us
All interactions and transactions on our platforms

Please be aware that this policy does not cover third-party websites, apps, or services linked from our site, as they operate independently and have their own privacy policies to which you should refer.

Processing Activities

This Privacy Policy guides how we interact with users who:

Use our applications and services as authorized users.
Visit our websites linked to this policy.
Communicate with us via newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various personal data categories to enhance your user experience and provide tailored services. These include:

Account Information: Details required to set up and manage your account on our platforms.
Payment Information: Data needed for processing payments, including card details (encrypted) and billing addresses.
Financial Information: Transaction history and financial records for accounting and fraud prevention purposes.
Purchase Information: Items bought, order numbers, and related details to fulfill orders and provide customer support.
Mobile Device Identifiers: Unique identifiers from your mobile device to improve app functionality and user experience.
Location Data: Your geographical location to offer localized services and tailor content.
Feedback: Reviews, comments, and responses provided by users to improve our products and services.
Social Media Information: Details obtained when you interact with us on social media platforms, including post engagement and sharing data.
Product Information: Preferences, reviews, and interactions with our products to personalize recommendations.

We collect this information through direct user input, server logs, browser cookies, and other automated technologies. Additionally, third parties may share personal data with us for the purposes outlined in this policy.

Cookies

To enhance your browsing experience and gather analytics, we use cookies, which are small text files stored on your device. Our cookies fall into three categories:

Strictly Necessary: Essential for navigating our website and using its core features.
Preference: Remembering user preferences to provide a customized experience.
Analytics: Tracking site usage to analyze trends, optimize content, and enhance overall performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once the retention period expires or these purposes are fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data in transit and at rest.
Secure third-party processing partners who adhere to strict data protection standards.
Regular security audits and updates to prevent potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access, rectification, or erasure of your data.
Right to restriction or object to the processing of your data.
Data portability, allowing you to move or copy your data to another service provider.
Right not to be subjected to automated decision-making or profiling.
The right to lodge an appeal or complaint with a supervisory authority.

To exercise these rights or for any data-related inquiries, please contact our privacy team at:

Email: [email protected]
Mail: Ceiling Water Damage Repair Fort Collins CO, Privacy Team, [Address], [City], [State/Province], [Postal Code]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and obligations.

Contact Information

For any questions regarding this Privacy Policy, data protection, or to exercise your rights, please contact us at:

Email: [email protected]
Mail: Ceiling Water Damage Repair Fort Collins CO, Customer Support, [Address], [City], [State/Province], [Postal Code]